Orders & minimum quantity
What is your minimum order quantity?
50 pieces per style. You can mix several styles in one order as long as each style reaches 50 pieces — for example 50 rings plus 50 necklaces plus 50 pairs of earrings in a single shipment.
Do you sell single pieces or retail quantities?
No. Leaplyn™ is a wholesale-only supplier. There is no shopping cart and no retail pricing on this site — every order starts with a quote.
Who do you usually work with?
Independent jewelry boutiques, small e-commerce and marketplace brands, and regional distributors. Typically buyers who need modest quantities across several styles rather than a large run of one single design.
Custom designs & samples
Can you produce our own designs?
Yes, both ways. OEM — send your artwork, a technical drawing, or a reference sample and we'll have it made to your specification. ODM — pick a style from our catalog and we can discuss branding and packaging options.
Can we add our own logo or branding?
Branding options depend on the specific piece and order size. Tell us what you need when you request a quote and we'll confirm what is possible for that item.
How long does sampling take?
7–12 business days for custom designs, counted from the moment we have confirmed artwork and the sample deposit. In-stock samples ship in about 3–5 business days.
Do you charge for samples?
Yes, samples are billed at sample price. The sample fee is then credited toward your first bulk order, so once you proceed the sample effectively costs you nothing.
Production & shipping
How long does bulk production take?
15–25 business days after the deposit and your approved sample. Larger or more complex orders take longer — we always give you a specific date on the proforma invoice rather than a vague range.
How is my order shipped, and how long does delivery take?
Most first orders go by express courier — roughly 3–7 business days to North America and Europe once dispatched. Sea freight can be arranged for larger shipments. Shipping terms are stated on your quotation.
Which markets do you ship to?
We currently focus on North America and Europe. Tell us your destination when you request a quote and we'll confirm the route and shipping cost.
Payment
What payment terms do you use?
30% deposit to confirm the order, 70% balance before shipment, paid by T/T (bank transfer) to our corporate account. Any bank charges are allocated as noted on the proforma invoice.
Do you accept PayPal or credit card?
Wholesale orders are settled by bank transfer so that payment records match the commercial invoice and export documentation. If you need an alternative for a small sample order, ask us and we'll see what works.
Materials & product information
What materials do you use?
925 sterling silver as the base metal, with plating options in rhodium, gold, and rose gold. An S925 stamp can be added on request. Gemstones are lab-created moissanite.
Is moissanite the same as a diamond?
No. Moissanite is a lab-created gemstone with its own optical properties, and it is not a diamond. We label it as lab-created moissanite everywhere in our product information, and we recommend you describe it the same way in your own listings.
Are your products nickel-free, and can you provide certification?
Nickel-free plating options are available. We don't claim certifications or compliance we cannot document — if your market requires specific testing, tell us before you order and we'll discuss which reports can be arranged.
Quality & after-sales
Do you check the goods before shipping?
Every piece is inspected before shipment, then packed. We share photos of the finished goods with you before you pay the balance.
What if something arrives defective or damaged?
Notify us within 14 days of delivery, with photos or video showing the problem. For verified manufacturing defects or transit damage we provide a free replacement or refund, and we cover the return shipping for defective items.
What isn't covered?
Damage from normal wear, misuse, improper storage, third-party alteration, or simply not liking how a piece looks. Jewelry is hand-finished, so very minor variations within normal tolerance are not treated as defects.
Working with us
Are you the factory?
No — and we would rather say that up front. Leaplyn™ is a wholesale supplier and sourcing partner. We coordinate production with partner workshops in Panyu, Guangzhou's jewelry manufacturing cluster. That structure is exactly why we can accept 50-piece mixed orders that most factories won't take.
When are you available, and how fast do you reply?
Monday to Friday, 09:00–18:00 (GMT+8). North American and European buyers are usually asleep during our working day, so we commit to replying within one business day rather than pretending to be online around the clock.
Still have a question?
Send it over — if it's specific to your market or your design, we'll answer it directly rather than pointing you to a page.
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